T&C
WE UNDERSTAND THAT LIFE HAPPENS AND CANCELLATIONS ARE SOMETIMES UNAVOIDABLE. PLEASE READ THE TERMS & CONDITIONS BEFORE YOU BOOK.
Personal training sessions that are not rescheduled or canceled 24 hours in advance will result in forfeiture of the session and a loss of the financial investment at the rate of one session.
Clients arriving late will receive the remaining scheduled session time, unless other arrangements have been previously made with the trainer.
The expiration policy for the introductory package requires completion of all personal training sessions within 14 days from the date of the first appointment. Personal training sessions are void after this time period.
No refunds will be issued for any reason, including but not limited to relocation, illness, and unused sessions.
For Group Sessions, as long as a scheduled session takes place it will count as a completed session for the entire group. Any group member that doesn’t participate will lose that session. All the members in a small group will always be on the same number of sessions whether all have participated or not.
For Group Sessions, if a session needs to be cancelled for any reason (other than an emergency) a 24 hour notice must be given by calling or emailing. Sessions that are not rescheduled or canceled 24 hours in advance will result in forfeiture of the session and a loss of the financial investment at the rate of one session.
Package Expiration:
Intro Pack - must be used within 2 weeks of first booked session
5 Pack - must be used within 3 months of first booked session
10 Pack - must be used within 6 months of first booked session
20 Pack - must be used within 12 months of first booked session